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Worktop City Delivery Information

We deliver a wide range of kitchen worktops, including Bushboard Prima, Omega, Axiom, Duropal, and Nuance wall panels, as well as replacement kitchen doors, directly to your door.

Our Delivery Service

  • Reduced Delivery Rate

    Enjoy our reduced delivery rate of £44.99 for branded worktops. Exclusions apply (see below for details).

    Please note: If ordering different branded products, separate orders must be placed.

  • Delivery Requirements

    Our delivery service operates on a '1 Man' system, meaning the driver will require assistance when unloading your order. It is essential that an able-bodied person is present at the delivery location to help the driver safely offload larger or heavier items, such as worktops.

  • Additional Delivery Information

    For custom orders or larger quantities, please allow extra time for processing and delivery. If your order requires special handling or is for a remote location, we will work closely with you to ensure timely and safe delivery.

Delivery Charges

We aim to provide fair delivery costs to ensure great value for your order. Free delivery is available on select products (terms apply). For larger items, our maximum delivery charge is £44.99 (£54.99 for Scotland).

All prices include VAT.

  • Standard delivery charge: £44.99 (varies by basket content)
  • Scotland delivery charge: £59.99 due to transportation costs
  • Delivery timeframe: Usually within 1-5 working days

Delivery Coverage

We cover most of the UK, excluding Northern Ireland. There may be surcharges for the London congestion zone, the Highlands, and hard-to-reach areas. Postcodes with a surcharge (approx. £90) include:

IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, ZE, BT, IM, TR21-25

For queries, contact us on 01482-935390.

Additional information

  • Delivery Times

    Worktops are typically delivered in 2-3 working days (stock permitting), though we quote up to 7 days. Next-day delivery is available for orders placed before 10 am the previous day. For next-day availability, call 01482-935390.

    We recommend receiving worktops and accessories at least 48 hours before fitting to account for any potential issues.

  • Tracking Your Order

    Smaller items and 'short lengths' are sent via next-day service (7 am-6 pm). If unavailable, you’ll receive a card to reschedule delivery. Add delivery preferences in the order notes to avoid missed deliveries. For a tracking number, call 01482-935390.

    For worktop orders, we’ll specify the delivery date and the driver will call you about an hour before arrival.

  • Terms of Delivery and Returns Policy

    For more details, please refer to our Terms and Conditions.

    Important Information

    All goods must be inspected in the presence of the delivery driver. Any defects must be noted on the paperwork and reported within 24 hours by calling 01482-935390.

Have a question about our delivery service?

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